TLS certificate generation failed again

Good day!

I’ve got a problem with TLS certificates generation once again.
Link to my previous issue that was resolved: TLS certificate generation failed

However, I faced it again - I’ve added one more custom domain name and certificates are not generated. Even after a few retries.

How to resolve it?

Hey Viktor,

Sorry for the delay in responding to this query. I took a look at the site now and looks like everything is working correctly now. Please reach out if you notice any further issues so we can investigate.

Hello Tristan, I work with Victor and within our account we have the same issue again now when I added new subdomain…
Could you please have a look as soon as possible?